Special Update

COVID-19

UPDATE May 21, 2020

Our Doors are open to the public,  use common sense and please Do not bring dirty gloves in our office, we prefer you wash your hands and maintain safe distance, Masks are your own choice.

 

COVID-19 is caused by a coronavirus called SARS-CoV-2. Older adults and people who have severe underlying medical conditions like heart or lung disease or diabetes seem to be at higher risk for developing more serious complications from COVID-19 illness.


HOW IT SPREADS

It is thought to spread mainly from person to person, mainly through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. Spread is more likely when people are in close contact with one another (within about 6 feet). It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes. This is not thought to be the main way the virus spreads, but we are still learning more about this virus.

The virus that causes COVID-19 is spreading very easily and sustainably between people. Information from the ongoing COVID-19 pandemic suggests that this virus is spreading more efficiently than influenza, but not as efficiently as measles, which is highly contagious.

 https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/how-covid-spreads.html 


UPDATE April, 1, 2020.. Are accepting Applications and working remotely, there may be a slight delay, but we are able to conduct business while away from the physical building!  Apply for a loan, or email us anytime! 



Update March 23, 2020. Our offices will be closed until advised to reopen by the health department, we are working remotely, please reach us at our emails listed on Contact us & About us pages. or fax (800) 355-0094


Rest assured that your loans are being handled and being worked on. All rate locks are guaranteed, all new applications will be processed and put inline.  Be safe out there and let's flatten the curve! 

                                                           

We are committed to adjust to conditions related to CORONAVIRUS (COVID-19). In line with recommendations from public health professionals, we want to do our part to keep our communities safe and healthy. Therefore, effective today, Friday, March 20, 2020, our Office Lobby will be temporarily closed. We will serve your needs via Phone and Internet only.


 We made this decision after careful consideration and out of concern and care for our employees and the communities we call home. Our focus has always been on serving our customers and being there when they need us. We know that by taking these steps to protect the people we care most about, you and our employees and our nation as a whole will emerge stronger than ever. We can handle this!


We understand that you may need additional assistance or access to our office. If that is the case, we ask that you contact us at:  (830) 438-8200  to make arrangements. 


 Your loans and business are important to us, we are working on them as hard and as fast as we can, due to the surge of business and increase demand for refinance, we are overwhelmed, our vendors and business associates are also working short staff and are doing what they can, from Title companies to Appraisers to Attorney offices. We are putting all Purchase loans as always on top of the list and those will close first. As always, you are welcome to reach me personally on my cell phone:    (210) 410-4831

Our mission is to providing you with the best customer service and the best Mortgage Loan Programs & Rates . Thank you for being our customer and trusting us as your Mortgage Lender & Financial Advisor Partner. We urge you to take care of yourselves and your families. You are a part of our Alamo Premier Family.

Our Office lobby will resume normal operations as soon as possible.

 

A. Jay Allee, President.